How Privacy Applies Across DANA and QRIS
Our Privacy Policy covers details you provide during account creation, including contact information, verification responses and security activity linked to your login. When you select DANA, OVO, GoPay or QRIS, we may retain transaction references, status updates and support evidence needed to match your account with
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a wallet request. Bank transfer and virtual account records can also appear in our operational history. We use this information to process account actions, investigate failed status changes, protect the lobby and respond to your questions. Cookies may remember your session and selected settings on a
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phone or desktop browser. We retain records only for operational, security, dispute or legal needs, then remove or anonymise them according to our retention process. Access depends on local law; where local law permits, you can ask what we hold, request a correction or contact us
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about deletion. We do not ask you to send a wallet password through support.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.