Legal Rules For Wallet And Bank Records
Our Legal notice explains how account details, payment references and access decisions are handled when you use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account. We may ask you to complete phone verification before account access and may compare a payment reference with the
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account details supplied by you. This helps us resolve a receipt or status question without treating a wallet record as a separate account. Eligibility and access depends on local law, and our terms apply where local law permits. If a payment appears under a different name,
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keep the receipt and contact us through the account support path so we can match the record accurately.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.